Summary

A financial services institution suffered a three-day critical outage that cost the company a minimum of eight figures in direct financial losses, as well as significant reputation impact. Datatrend provided immediate assistance to help the financial institution recover from the outage, as well as developed a more modern and resilient mainframe storage solution. The solution offers better performance and flexibility to support Disaster Recovery (DR) testing, and organization is no longer at risk of outages.

Customer Profile


- Financial Services Industry
- 2,000+ Branches
- North America-Based

The Challenge

A financial services institution had been utilizing a storage system as their mainframe solution for many years despite having been alerted to single points of failure and lack of functionality in the solution. These inadequacies manifested themselves and resulted in a three-day critical outage that cost the company a minimum of eight figures in direct financial losses, as well as significant reputation impact.

The Solution

Datatrend provided immediate assistance to help the financial institution recover from the outage.  In parallel, we accelerated development of a more modern and resilient mainframe storage solution.  Datatrend resources participated in the design, proof of concept, and performance testing to persuade the organization to make the change. Datatrend provided project management, implementation, and data migration services.

The Result

The organization is no longer at risk of outages due to failure of individual components in their mainframe storage environment.  Additionally, the solution offers better performance and flexibility to support Disaster Recovery (DR) testing.

CALL TO ACTION!

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