Summary

A large healthcare services company needed to develop network standards and attain maintenance at 3,000 U.S. locations. Additionally, they required assistance with network planning, installations, new builds, remodels, and MACs. By working closely with key client team members, Datatrend successfully increased network standards and conducted desired maintenance and installations.

Customer Profile


- Healthcare Industry
- 2,400+ Locations
- 85,000+ Employees
- North America-Based

The Challenge

A large healthcare services company needed to develop network standards and attain maintenance at 3,000 U.S. locations. They required assistance with network planning, installations, new builds, remodels, and MACs while adhering to high standards of quality control, strict compliance, and service level agreements (SLAs). Previously, their network infrastructure planning and installation had been fragmented with disparate local and regional providers.

The Solution

Datatrend developed and documented network standards and trained client teams. We offered hardware recommendations for streamlined processes to increase efficiencies and cost savings, provided ongoing network infrastructure and services for MACs, new builds, and remodels, and serviced both remote offices and branch offices.

The Result

Network connectivity was maintained across 3,000 locations. Datatrend delivered process standardization, corporate continuity, efficiencies, cost savings and minimized response times – ultimately reducing demands on the care provider’s IT staff. Additionally, Datatrend was cited as having the cleanest and most accurate quality of delivery upon walkthrough. We are now trusted as an extension of the care provider’s team to develop and deliver on high standards for network infrastructure management.

CALL TO ACTION!

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