Summary

Leadership of a multinational hospitality company required High Speed Internet Access (HSIA) upgrades to meet the demands of property owners and support the guest experience. Datatrend teamed with an HSIA partner to deliver the new solution including site surveys, implementation services, network (wireless) equipment upgrades, and structured cabling services. This implementation assisted in elevating the company’s brand reputation and delivering an enhanced customer experience.

Customer Profile


- Hospitality Industry
- 500+ Hotels Across 85 Countries
- North America-Based

The Challenge

Leadership of a multinational hospitality company required High Speed Internet Access (HSIA) upgrades to meet the demands of property owners and support the guest experience. The condition of the infrastructure environment at each site must be assessed to identify any structural challenges for the new solution. These upgrades for the new wireless solution would offer the level of speed, dependability, and convenience that guests expect and require.

The Solution

Datatrend teamed with an HSIA partner to deliver the new solution at the company’s properties. This solution included site surveys, implementation services, network (wireless) equipment upgrades, and structured cabling services. Datatrend managed multiple layers of service partners while delivering implementation and structured cabling services. Datatrend’s knowledge of the company’s infrastructure and ability to advise their ownership group on standards eliminates risk.

The Result

Upgrading guest room cable infrastructure supported the organization’s wireless and guest satisfaction initiatives. The ability to deliver consistent bandwidth-rich HSIA is predicated on building a solid structured cabling infrastructure. Providing robust HSIA services built on well-designed and tested network infrastructure is necessary for hospitality properties to provide the world class services guests demand in an increasingly technology-centric world. This implementation assisted in elevating the company’s brand reputation and delivering an enhanced customer experience.

CALL TO ACTION!

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec commodo, massa finibus congue elementum, justo sapien commodo lacus,