Summary

A major international airline suffered a significant power outage, causing a global shutdown and nine-figure financial loss. With a mandated stand-up of a new data center within nine months, Datatrend conducted a physical inventory, executed a logical discovery, designed future state architecture, and provided implementation & migration services.

The Challenge

The airline suffered a significant outage, causing a global shutdown and nine-figure financial loss.  The root cause of the outage was the failure of data center power equipment past its useful life.  Their Disaster Recovery (DR) plan was found to be inadequate, with no ability to operate in case of data center failure.  The airline’s Board of Directors mandated the stand-up of a new data center within nine months.


Customer Profile

- Travel Industry
- More Than 100 Million Passengers Annually
- North America-Based

The Solution

Datatrend offered a business outcomes-based contract with fees at risk and aggressive timeframes to move critical applications.  Datatrend conducted a physical inventory, executed a logical discovery, designed future state architecture, and provided implementation & migration services.  We deployed 99 racks of converged infrastructure serving 5 petabytes of storage, 3,000 virtual machines, and an Application Centric Infrastructure (ACI)-based leaf-spine network architecture.

The Result

Within 30 days a new data center strategy consolidating five sites to two physical sites, plus cloud for selected workloads was defined. Within 90 days, a new colocation site was selected to provide a recoverable position. Datatrend architected a software-defined converged infrastructure, completed critical application discovery, and delivered the core solution within the 90-day timeframe. In parallel, application recovery plans were developed, legacy systems including IBM mainframe and UNIX were deployed, and a full automation capability was implemented. Application level failover testing commenced less than six months after project start date, proving the airline could recover within hours from a catastrophic data center failure.

CALL TO ACTION!

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